NetCRM is unique in the Australian market, as the only locally hosted CRM application.
NetCRM is also the only complete front-office solution that integrates all of your customer-facing activities - from contact to contract to cash. It is an easy-to-use tool for managing your sales processes, customer service, marketing activities and partner programs.
Better serve customers with one complete view. With one complete view of your customer, NetCRM allows you to close sales faster, up-sell existing customers and deliver better customer service.
Reduce IT costs and maintenance. As a Web-based, hosted solution, NetCRM significantly reduces your total cost of ownership. There is no software to install, no hardware to purchase and maintain, and no upgrades requiring complex re-implementation over time. Our team of IT professionals manages your maintenance, support, and upgrades at our world-class Telstra data centre.
Improve service through automation. NetCRM automates all your key business processes - from lead generation to sale orders, from product shipment to customer service. Since all data is held in a single system, manager access one real-time view of all key business metrics, enabling them to make better and faster decisions.
Benefit from seamless integration. NetCRM seamlessly ties together CRM applications with financials, order management and shipping applications to support your entire sales process. As a result, your departments can work collaboratively to increase customer satisfaction.
Use Real-Time Dashboards for better decision making. NetCRM Real-Time Dashboards give you a real-time snapshot of your business. You can view anything from leads, commissions, sales revenue and forecasts, new cases and more.
For more information e-mail netsuite@jpca.com.au or call 02 8448 2012